We Are Moving Our US Operations To Delaware!

Remember a little while back when I teased some amazing news coming your way? The wait is over, and I am excited to share it with you finally. Starting today, every Heroshe customer will have full access to our warehouse in Delaware!!! 🎉

But first, a little backstory.

For the past few months, we have received a lot of feedback from you—our amazing customers. Many of you told us how much you’d love to use our Delaware warehouse, primarily because of the sweet, sweet advantage of shipping to a tax-free location. Some of you even went out of your way, paying an extra $20 just to make it happen. Your messages, requests, and determination didn’t go unnoticed.

So, we listened. And we decided it was time to make a hooooge change.

After much consideration, we have decided to transition all our operations to Delaware, which means saying goodbye to our beloved Houston warehouse. This is a bittersweet moment for us, as Houston isn’t just an American city—it is where Heroshe’s journey began.

Our COO, Chichi, started Heroshe right here in Houston. It is where the foundation of this incredible community was laid and where Chichi, Osi, and Cobhams came together in 2019 to build the solution that has connected so many of you to global commerce. Houston has been the heart of our U.S. operations, the starting point of countless success stories, and the headquarters where our vision came to life. 

But as much as we cherish our roots, we believe growth often requires change. Moving our operations to Delaware is the next step in our journey—aligning with our mission to bridge the commerce gap, simplify imports, and empower Africans to access global markets. This transition allows us to serve you better, helping you save more while continuing to connect you with the world.

Why the move?

So, why are we moving to Delaware? The answer is simple: we want to improve your experience and offer greater savings. By relocating our operations to Delaware, we will provide you with tax-free shipping, which means more savings on every purchase. It is a win for you and a step forward as we continue improving our service.

So, what does this mean for you?

Starting today, you can use our Delaware warehouse as your shipping address. This means you will enjoy all the perks of tax-free shipping, making your shopping experience smoother and more affordable. Our Houston warehouse will officially close its doors on September 13th, so after that date, all packages will be processed and shipped from Delaware.

What do you need to do?

1. Update your shipping address on all your shopping platforms to:23 Cochran Lane, Building 3, Ste 3, Heroshe, Camden, Delaware (DE).This will ensure that your future orders are routed correctly.
2. Clear out your Houston-bound packages. Ensure you have paid for all your items to be shipped out of Houston by September 6th, 2024. We will make our final shipment from Houston on September 13th, 2024.
3. Reroute any packages already en route to Houston and our Delaware warehouse to avoid disruptions.

Don’t forget…

This update is just the beginning. We are excited to continue enhancing your Heroshe experience with more great developments on the horizon. Stay tuned for more fantastic news!

Here is to smoother, tax-free shipping from Delaware, with the love and swift delivery you have come to expect from us! 🚚