What Does Refurbished Electronics Mean?
Our smartphones, tablets, and laptops aren't just disposable tools – they are complex machines with stories to tell. Some have lived a pampered life, barely leaving their original packaging. Others have seen the shege that Nigerians have been subject to since independence. But when these gadgets whose backs have bore the brunts of a wilder life find their way back into the market as 'refurbished,' they are given a chance to shine again.
In this article, we will discuss in depth what refurbished electronics are and why they are a top choice for people looking to save on costs. You may want to buy refurbished electronics and need a guide to help inform your decision. That guide is here; you just have to read it to learn more.
What are Refurbished Electronics?
Refurbished Electronics are electronics that have been previously used and then returned to the manufacturer or retailer. Upon return, these pre-owned phones are thoroughly inspected, cleaned, repaired and tested to ensure they function like new devices.
Here are some key points to note:
- They have been restored to like-new condition. This means they are often returned to their original specifications to improve their performance.
- They come with warranties to assuage buyer fears.
- They are more affordable than new phones.
New vs Second Hand vs Refurbished Electronics
If you are like me, you might wonder why it’s still called refurbished electronics if it is returned to like new condition. Or if it’s not the same as UK-used electronics. Refurbished electronics are different from new and preowned/second-hand/ used electronics. Let’s break down the differences.
Common Features of Refurbished Electronics
Full Functional Check: Every component of the device is thoroughly tested to ensure it works as expected.
Software Testing: The device is inspected to ensure the original software is intact and secure.
Authenticity Verification: Steps are taken to confirm the device is genuine and not counterfeit.
Network Compatibility: The device is tested to ensure it can connect to networks without any issues.
History Check: A background is done to ensure that the device has not been blacklisted or reported as stolen.
Battery Performance: The battery's health is assessed to ensure it is in good condition. In cases where the battery health is bad, it will be replaced with a new one.
Data Wipe and Reset: To ensure that the device is as good as new, all previous data is wiped off it, and it is restored to factory settings.
Warranty Coverage: Most products have a 90-day to 12-month warranty to offer protection against any issues that may occur.
Return Policy: Most manufacturers or retailers will detail the return policy so you know how to return the device if unsatisfied.
Included Accessories: Basic accessories like charging cables are included in the package.
Upgrade Options: You also have the option to upgrade certain parts of the device you like.
Conditions and Grades of Refurbished Electronics
Like New / Grade A:
The grade-A electronics are in excellent condition and almost new, so you can barely tell the difference. There are no signs of usage, scratches, wear, or tear. They have been fully tested, and the software is working. They usually come in original brand-new boxes with original accessories.
Very Good / Grade B:
The grade B devices show minor signs of use but are still in perfect condition, with everything working just fine. They may have minor scratches, but they don’t affect their functionality. Depending on the manufacturer or retailer, these grades could come in original or generic boxes, and their accessories could be original or third-party replacements.
Related: Where Is The Best Place To Buy An iPhone In The U.S.?
Good / Grade C:
Grade C devices will mostly show signs of usage. There might be scratches or dents, but they work just as fine. They might not come with strong battery health, but you have a warranty that every other aspect works just fine.
Fair / Grade D:
For these grades, it is obvious that they have been used. There are signs of wear and tear, some parts might be missing, and one may not be sure if they will be fully functional since they belong to the grade of devices that were not thoroughly inspected, repaired, or tested.
Types of Refurbished Electronics Retailers
Manufacturers:
Major electronics manufacturers like Dell, Apple, Samsung, and HP make and sell refurbished electronics directly through their websites or retail stores. Since the manufacturers do these, you can be assured of the quality and the warranty they come with.
Authorised Resellers:
These third-party retailers have been certified by the manufacturers to sell their refurbished products. They usually have a wider range of products and brands than manufacturer-specific stores. A perfect example of this is our best guy, Best Buy.
Independent Refurbishers:
I am tempted to call them president general among the nations. These retailers run their own refurbishing companies, where they inspect, repair, and test electronics. Their products are normally sourced from different channels, and their team gets to work. Examples of these retailers are Gazelle in the US and The Big Phone Store in the UK.
Online Marketplaces:
Online marketplaces like Amazon and eBay offer access to a wide range of refurbished electronics from different sellers, including manufacturers, authorised retailers, and independent retailers.
Related: Top 10 Laptop Suppliers in the USA
Benefits of Buying Refurbished Electronics
In 2023, the size of the global refurbished electronics market was estimated to be about $48.29 B. If the market is this big and is still growing rapidly, it means that people enjoy certain benefits from using these devices. Some of these benefits include:
Cost Savings:
The major benefit of refurbished electronics is that they allow you to save costs since they are sold for lower prices than new devices. My HP laptop is refurbished, and I got it for N25OK. The same laptop would cost over N400K if I were to buy it brand new. So, if you want to get access to high-end devices without breaking the bank (the bank will break small sha), refurbished electronics are your best bet.
Quality and Reliability:
Since they undergo thorough inspection, repairs and testing to meet a quality standard, you are sure what you are getting. Some manufacturers and retailers also give up to 12 months of warranty to provide peace of mind against issues that may arise. So you know what to turn to if you need tested, approved, and trusted devices (I sang that in Burna Boy’s voice) for less.
Environmental Sustainability:
In recent years, many companies and individuals have adopted sustainability. For a more sustainable environment, the refurbished electronics ecosystem helps to reduce electronics waste by improving the lifespan of existing devices. Since they require less energy and resources, they help contribute to a lower carbon footprint.
Access to Older Models:
In 2021, I wanted to buy a phone I had seen my cousin use. When I got to the Tecno store, I was told that that model was no longer available and that I had to buy another phone. However, on the side of refurbished electronics, you can get access to models that have been discontinued. And if you are a collector who likes to keep old items, you now know where to get those devices, models you couldn’t find earlier.
Related: 25 Best Gaming Phones In The Market Under $1,000
Cons of Buying Refurbished Electronics
Limited Availability:
We already talked about how you can get old models refurbished. But what about the latest models? The availability of new models is limited, making it impossible to access them if you are not buying them new.
Shorter Warranty Periods:
When you buy a new device, you already know you have a one-year warranty period. However, refurbished products are different, as different manufacturers and retailers have different periods. For example, the warranty for Apply is one year, Dell offers 100 days, and HP offers 90 days. So what becomes your fate if, after 90 days, your device develops an unexplainable fault?
Cosmetic Imperfections:
When you buy a new device, you can stand at the top of your roof and beat your chest so that it comes in perfect condition. You know your battery health is strong, and your camera will be as sharp as Merlin’s sword. While refurbished electronics are inspected and tested, you may be unable to vouch for their perfection. They may come with scratches, and you may not be sure the accessories and parts are original.
Uncertainty About Previous Use:
You don't know the whole history of a refurbished device, including how it was used or treated by the previous owner. While they undergo testing, there's always a slight chance of hidden issues that may not be immediately noticeable.
Not Ideal for Everyone:
Refurbished electronics may not be the best choice if you're looking for the latest “tear rubber” technology. Also, if you want to gift someone something, it is best to get them something new.
Is it Better to Buy Refurbished or New?
The answer to this question depends on you. While refurbished electronics are as good as new, some people would prefer to buy new electronics. But let’s head over to the court of popular opinion on Quora and see what some people say.
Owen Rubins says, “YES! In fact, I would often say better. The cost of testing consumer electronics today is very high, so most electronic products are no longer fully tested. You, the user, are now the tester. If you buy something new and something is wrong, they swap you for a new one and refurbish the one you returned. When refurbished, they ARE now fully tested. So a refurbished one is the same as a new one, except it must be repaired and tested.
I buy refurbished all the time. I have fewer failures and returns now that I buy refurbished. So long as you buy the latest model refurbished, you save money and get a better tested unit.”
Gregor Scott says, “It depends. Some refurbished electronics are returned stuff that passed functional tests. Many TVs and PC Monitors fall into this category. Although they may have a few scratches on the screen or scuffs on the bezels, you can find very good screens at great prices that are just as reliable as new.
I would highly recommend buying refurbished PCs and Laptops; most have only been lightly used and have lots of life left to give. Do your homework before you buy a refurbished TV. Personally, I only buy refurbished TVs and monitors, but I make sure I know the return policies, and I inspect and test everything I get for myself before the return period runs out."
Sriram also loves refurbished electronics. He has to say: “I look first at a bunch of Refurb options whenever I am looking out for electronics before I even browse new ones. Clearly read the condition as detailed in the description. Manufacturer Refurbished items with 30–60 warranties are better. Also, I carefully read the returns and refunds policy. 2 phones, a gaming console, and 3 tabs - a list of stuff which I bought and are working quite well. Due to its condition, I have only had to return one phone to date.”
The Quora stars are lovers of refurbished. What about the Reddit stars? When asked about their feelings about refurbished electronics, here is what they had to say
Relayfx says, “I refurbish specific types of electronics and resell them as a side hustle. It all depends on how ethical or honest the refurbisher is. Some of them (I like to think of myself in this category) use genuine, real parts and fix what needs to be fixed on the device to make it work.
Then there are refurbishers who are greedy, will use the cheapest Chinese parts they can find even if they’ll blow up in 30 days, or fix the bare minimum on the device so it breaks just after the return or warranty period.
Long story short: If you can find an honest, ethical source for the refurbished devices, they’ll work just fine (buying from the manufacturer is the easiest way to ensure this). Otherwise, don’t.”
Dibbix says, “I've bought some and never had an issue with any of them. It really depends on how much of a discount and whether there is still a warranty even though they're refurbished. I wouldn't do it for a mediocre discount and no warranty.”
Runner wants you to “ Just make sure they are manufacturer refurbished, not seller refurb,” before buying.
Key Points to Consider When Buying Refurbished
Warranty:
Always check if the refurbished device comes with a warranty. This can provide peace of mind and protection against defects.
Return Policy:
Understand the return policy in case the device does not meet your expectations. Some sellers offer a 30-day return policy, while others might have a no-return policy.
Seller Reputation:
Purchase from reputable sellers or manufacturers who offer clear grading criteria and customer support. Check reviews and ratings from previous buyers.
Accessories:
Verify what accessories are included (chargers, cables, etc.) and if they are original or third-party replacements. Original accessories are preferable for compatibility and performance.
Software:
Ensure the device has been reset to factory settings and that all previous data has been removed. It should come with a clean operating system installation.
How to Ship Refurbished Electronics to Nigeria
I know it’s not Christmas, but I feel like giving you an early Christmas gift. I already gave you access to a resource where you can find the best places to buy refurbished electronics. Now, I will tell you how to ship them to Nigeria without stress or paying customs fees.
Come closer, and I’ll tell you about Heroshe, the cross-border shopping company that has helped over 40K individuals and businesses ship items to Nigeria. Heroshe aims to simplify imports and ensure Africans can access quality items from the global marketplace.
With Heroshe, you enjoy:
Simplified Shipping Process:
Heroshe handles all the complicated logistics, so you don’t have to worry about paperwork, customs, or any other brouhaha.
Affordable Rates:
Get competitive shipping rates that help you save money on every shipment. At $8 per kg, your item can be shipped from the U.K., U.S. and China to Nigeria.
Fast Delivery:
Heroshe offers quick and reliable delivery services, ensuring your items arrive in Nigeria on time and in perfect condition. You can get your item with a wait time of 10 - 14 days (or less).
Tracking and Updates:
Stay informed with real-time tracking and regular updates on the status of your shipment that we provide.
Excellent Customer Support:
At Heroshe, we value customer delight. Our customer support team is always ready to assist you with any questions or concerns, providing top-notch support throughout your shipping experience.
Access to Global Marketplaces:
Shop from popular international stores like Amazon, eBay, and Best Buy and have your items shipped to Nigeria easily.
I am talking too much. Why not give us a try by creating a free Heroshe account and shipping your next items with us?
Related: How to Sign Up and Use Heroshe for Your Shipping Needs
Conclusion
In conclusion, refurbished electronics offer a cost-effective way to own high-quality devices that function like new ones. These devices undergo rigorous testing, come with warranties, and are more affordable. It is important that you understand the different grades of refurbished electronics and consider purchasing from reputable manufacturers or authorised resellers to ensure quality and warranty coverage.
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